Working at PSM: Clinical Manager

While the job title for this position is that of Clinical Manager, the role itself is very much one of leadership. Of course, there are the day-to-day management task to complete, for example, ensuring diary availability, managing annual leave or room planning, but alongside that comes the opportunity to lead a large multi-disciplinary team, within the best organisation in its sector. 

Clinical Managers have a responsibility to ensure organisational success on several levels, and the role allows a deep insight into the workings of a successful business. There is a strong support network alongside the role, from fellow Clinical Managers, immediate Line Management, all the way to the Clinical Director and CEO. We’re continuously looking to maintain and improve the service we provide, and there is an abundance of help at hand. 

Knowing your team is critical; both individually, and how they operate together. Being aware of what motivates them is key to creating a successful clinic. Personally I’ve found that the ability to influence the decision-making process and shape the way a complex clinic runs, is a big motivating factor and is a large part of why I enjoy the role. 

Of course there are challenges and hard work is expected, but when you see your efforts coming to fruition — from individual team member successes to creating a bustling clinic — it makes it very much worth it. 

Chris Whittle

Clinical Manager, PSM Moorgate Clinic