Roehampton

We bill directly to the following health insurers: Vitality, AVIVA, AXA PPP, BUPA, Bupa International, Healix, Health Partners Europe and WPA. If you are covered by a different insurer, you will be required to self-pay and then claim back using a paid invoice we can provide for you. If you have cover from one of the insurers listed above, you must arrive to your appointment with your membership/policy number, your pre-authorisation code as well as the number of sessions your insurer has approved on that code.

We allow a 10-minute grace period for late arrivals. After this, you will need to reschedule your appointment to ensure that we are able to deliver the highest standard of care during your appointment.

The quickest and simplest way to cancel or amend an appointment is log into your online booking account. However, you can also call us on 020 7788 7000 or email us at [email protected]. If you need to cancel or reschedule your appointment, please note that we require at least 24 hours’ notice, otherwise the full appointment fee will be charged as a cancellation fee.

Yes, parking is available in the visitors car park which is situated on your left as you enter Roehampton Club, just before the security gates. Please ensure that you park in this section and not in the members car park.

Barnes train station is a 5-minute walk away. Putney is also a 20-minute bus ride away on the 265, 337, 430 and 493 should you need to get the Underground to East Putney or Putney Bridge on the District line. You will need get off at stop M outside Rosslyn Park Rugby Club and take a 2-3 minute walk up Roehampton Lane.

Unfortunately, we do not currently offer transportation to your appointment.

We do have changing facilities but no showers are available on site.